Job Title: Client support officer

We are looking for a competent and experienced client support officer to manage client coordination, government documentation, and tax matters and compliance-related matters in the UAE. This job offers an excellent opportunity to a suitable candidate to join a fastest-growing UAE-focused firm while working from their home country, i.e., Pakistan.

Requirements

Age: 25 – 35 years

Education: Bachelor’s degree (Business, Commerce, or related field preferred)

Experience: 2–4 years of experience as a Client Relationship Officer or VAT Specialist.

Industry Background:

• Hands-on knowledge of VAT filing and Corporate Tax processes
• Experience with UAE portals (FTA & Free Zones) is preferred
• Proven PRO experience in the UAE is a plus

Additional: Call center experience will be considered a strong advantage

Key Responsibilities

UAE Business Setup & PRO Services

Coordinate company formation (Mainland, Free Zone, Offshore)
Handle trade license issuance, renewal, and amendments,
Handle tenancy renewals and tenancy attestation.
Visa & Immigration Services

Process VISAs (employee, investor, partner, and family), residency permits, and labor cards and manage onboarding/offboarding processes.
Coordinate Emirates ID, medical tests, biometrics, and visa stamping
Liaise with Free Zone authorities
Taxation & Compliance

Assist and coordinate VAT registration, VAT filing, and VAT deregistration
Support Corporate Tax registration and Corporate Tax return filing
Ensure compliance with FTA regulations and UAE tax laws
Client Handling & Coordination

Act as the main point of contact with clients.
Handle client inquiries related to UAE business setup, visa & immigration, taxation compliance, etc.
Ensure timely updates and professional communication via email, calls, and messages with the clients and internal departments.
Internal Coordination

Coordinate with accounts, tax, and operations teams for smooth service delivery
Maintain SOPs and compliance checklists/deadlines.

Skills Required

• Excellent verbal and written communication skills. No exception.
• Strong client-handling and coordination abilities
• Ability to multitask and work in a fast-paced environment
• Strong organizational and documentation skills
• Attention to details
• Professional appearance and conduct

What to Expect from SAC

• Competitive Package including perks and benefits
• Relevant on-the-job training shall be provided
• Excellent working environment
• Fast-paced career growth opportunities to performing candidates